Privacy Policy Notice

The policy: This privacy policy notice is served by Claire L Doig, claireldoig.com and Essential Botanic Oils under the website;  http://claireldoig.com. The purpose of this policy is to explain to you how we control, process, handle and protect your personal information through the business and while you browse or use this website . If you do not agree to the following policy you may wish to cease viewing / using this website, and or refrain from submitting your personal data to us.

Policy key definitions:

  • "I", "our", "us", or "we" refer to the business, Claire L Doig, Essential Botanic Oils and claireldoig.com.
  • "you", "the user" refer to the person(s) using this website.
  • GDPR means General Data Protection Act.
  • PECR means Privacy & Electronic Communications Regulation.
  • ICO means Information Commissioner's Office.
  • Cookies mean small files stored on a users computer or device.

Key principles of GDPR:

Our privacy policy embodies the following key principles; (a) Lawfulness, fairness and transparency, (b) Purpose limitation, (c) Data minimisation, (d) Accuracy, (e) Storage limitation, (f) Integrity and confidence, (g) Accountability.

Processing of your personal data

Under the GDPR (General Data Protection Regulation) we control and / or process any personal information about you electronically using the following lawful bases.

  • We are registered with the ICO under the Data Protection Register.

 

We collect data provided by you, to be able to provide our services and share information with you.  

Data may be provided by you in various ways, including: collected from forms on this website, via email, during a telephone conversation, by registering for an online programme, downloading a guidebook, registering or attending workshops, events, or recorded on a consultation form when coming for a treatment.  

The data you provide may include your name, address, GP name, bank details, health and lifestyle information (including medical history, depending on the service), and other relevant details.
 

Where our purpose for processing your data is to be able to provide you with our services, to have your consent – which you may revoke at any time, and also if needed to comply with a legal obligation or a legitimate interest.


 Which is necessary to provide and improve our services to you. We may also use your information to share information and inform you about special offers and promotions.


 We process your information in the following ways: Electronic data is stored on secure servers, paper consultation forms are kept in a secure locked file with restricted access. Any payment transactions are encrypted.


 Data retention period: We will continue to process your information under this basis until you withdraw consent or it is determined your consent no longer exists.  Data will be retained for a maximum period of 5 years. 

 

International Transfer of Personal Data:  Some of our suppliers, service providers and subcontractors are situated in countries outside of the European Economic Area. Transfers to these countries will be protected by appropriate safeguards, namely only limited personal data to be supplied for the purposes of fulfilling a contract or providing technical or sales assistance, or services.


 Sharing your information: We do not share your information with third parties. 

Data is collected by us for various reasons and may include the following areas of Lawful basis: Consent, Contract, Legal Obligation, Public Task, Legitimate Interest, Vital Interests, Criminal Offence Data.

If, as determined by us, the lawful basis upon which we process your personal information changes, we will notify you about the change and any new lawful basis to be used if required. We shall stop processing your personal information if the lawful basis used is no longer relevant.

Your individual rights

Under the GDPR your rights are as follows. You can read more about your rights in details here;

  • the right to be informed;
  • the right of access;
  • the right to rectification;
  • the right to erasure;
  • the right to restrict processing;
  • the right to data portability;
  • the right to object; and
  • the right not to be subject to automated decision-making including profiling.

You also have the right to complain to the ICO [www.ico.org.uk] if you feel there is a problem with the way we are handling your data.

We handle subject access requests in accordance with the GDPR.

Internet cookies

We use cookies on this website to provide you with a better user experience. We do this by placing a small text file on your device / computer hard drive to track how you use the website, to record or log whether you have seen particular messages that we display, to keep you logged into the website where applicable, to display relevant adverts or content, referred you to a third party website.

Some cookies are required to enjoy and use the full functionality of this website.

We use a cookie control system which allows you to accept the use of cookies, and control which cookies are saved to your device / computer. Some cookies will be saved for specific time periods, where others may last indefinitely. Your web browser should provide you with the controls to manage and delete cookies from your device, please see your web browser options.

Various general types of Cookies are used, like 'strictly necessary' cookies, 'preferences cookies', 'statistics cookies' and 'marketing cookies'. Our site has all of those cookies except 'strictly necessary' cookies.  More information about Cookies can be found here: https://gdpr.eu/cookies/

Data security and protection

We ensure the security of any personal information we hold by using secure data storage technologies and precise procedures in how we store, access and manage that information. Our methods meet the GDPR compliance requirement.

Fair & Transparent Privacy Explained

We have provided some further explanations about user privacy and the way we use this website to help promote a transparent and honest user privacy methodology.

Sponsored links, affiliate tracking & commissions

Our website may contain adverts, sponsored and affiliate links on some pages. These are typically served through our advertising partners; Google Adsense, eBay Partner Network, Amazon Affiliates, or are self served through our own means. We only use trusted advertising partners who each have high standards of user privacy and security. However we do not control the actual adverts seen / displayed by our advertising partners. Our ad partners may collect data and use cookies for ad personalisation and measurement. Where ad preferences are requested as 'non-personalised' cookies may still be used for frequency capping, aggregated ad reporting and to combat fraud and abuse.

Clickable sponsored or affiliate links may be displayed as a website URL like this; https://amzn.to/3odc1T1  or https://naturalspasupplies.co.uk/shop-2/?wpam_id=357 

Clicking on any adverts, sponsored or affiliate links may track your actions by using a cookie saved to your device. You can read more about cookies on this website above. Your actions are usually recorded as a referral from our website by this cookie. In most cases we earn a very small commission from the advertiser or advertising partner, at no cost to you, whether you make a purchase on their website or not.

We use advertising partners in these ways to help generate an income from the website, which allows us to continue our work and provide you with the best overall experience and valued information.

If you have any concerns about this we suggest you do not click on any adverts, sponsored or affiliate links found throughout the website.

Email marketing messages & subscription

Under the GDPR we use the consent lawful basis for anyone subscribing to our newsletter or marketing mailing list. We only collect certain data about you.  Any email marketing messages we send are done so through our Contact Manager system in our Get Oiling Website: http://claireldoig.com.

Email marketing messages that we send may contain tracking beacons / tracked clickable links or similar server technologies in order to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range of data such as; times, dates, I.P addresses, opens, clicks, forwards, geographic and demographic data. Such data, within its limitations will show the activity each subscriber made for that email campaign.

Any email marketing messages we send are in accordance with the GDPR and the PECR. We provide you with an easy method to withdraw your consent (unsubscribe) or manage your preferences / the information we hold about you at any time. See any marketing messages for instructions on how to unsubscribe or manage your preferences.

 

Contact Us

If you would like any more information or have any questions, please contact the data controller at claireldoig@gmail.com.

Resources & further information

Privacy Policy Template: v.4.1 Dec 2018 - Edited and customised by the business named above.  

Updated December 2020.